The maid agency in Singapore are evaluated based on the three major criteria which are denoted as follows:

The Retention Rate that is better known as the total percentage of foreign domestic workers (FDWs) placed by the agency that stay with the same employer for at least one year. The transfer Rate i.e. the percentage of FDWs who have transferred to three or more employers within one year and thirdly, the placement volume namely, the number of FDW work passes applied for by an agency. Wherein, a considerably higher number indicates that an agency is professional and is consistent in providing genuine and quality maids to the employers.